Your company has issues when:
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You need a tech support article for this.
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O...M...G.
Okay, if you can't figure out the box, you have NO damn business installing Vista or any other software.
F-ing incredible.
Posted by: Angrier and Angrier | Feb 1, 2008 11:09:12 AM
I'll be contrarian today...
...if you ship your software in a difficult-to-open box, don't be surprised when you get questions about how to open the difficult-to-open box. User friendliness starts with the box. Given it's Vista, I'm not surprised.
In fact, Bill Gates should be beat about the head and shoulders with said box until he either suffers a concussion, or the box breaks.
I'm betting on the box.
Posted by: I R A Darth Aggie | Feb 1, 2008 12:31:33 PM
Or you can go the route one Help Desk person did ...
Have the person ship the product back, if he's not bright enough to figure out how to get into it ...
Of course, that's not necessarily good for the company's bottom line, which is why said Help Desk person got fired ... (grin) ...
Posted by: Alasdair | Feb 1, 2008 4:02:24 PM